Last updated: 26 October 2026
At Medi-Forte, we are committed to providing excellent care and ensuring every patient receives the time and attention they deserve. We appreciate at least 48 hours' notice for cancellations or rescheduling, allowing us to offer the appointment to another patient.
We understand that appointments booked at short notice may need to be cancelled unexpectedly. If you book less than 24 hours before your appointment and can no longer attend, please let us know as soon as possible.
Your prepayment or deposit will be fully refundable if you cancel at least 24 hours before your appointment start time. Rescheduling with at least 24 hours' notice is free of charge.
If you provide less than 24 hours' notice, a 100% cancellation fee or a 50% rescheduling fee will apply.
Your prepayment or deposit will be fully refundable if you cancel at least three hours before your appointment start time. Rescheduling with at least two hours' notice is free of charge.
If you provide less than three hours' notice, a 100% cancellation fee or a 50% rescheduling fee will apply.
Non-attendance without notice, also known as "Did Not Attend" (DNA), will result in a charge of 100% of the consultation fee.
We understand that unforeseen circumstances, such as traffic, may cause delays. If you are running late, please call us as soon as possible on 0161 302 6979, and we will do our best to accommodate you.
All percentage charges relate to the full appointment fee. Charges will be applied fairly, taking account of exceptional circumstances and any reduction in our actual loss, including where the appointment is filled by another patient.
Diagnostic scans arranged externally are non-refundable once payment has been made.
This is due to the administrative and clinical processes involved in securing and managing your referral, including:
If you need to cancel, reschedule, or discuss an appointment, please contact us:
Mediwell North West Ltd (trading as Medi-Forte) First Floor, Regents Court, Regents Place, 4 Windsor Street, Salford, M5 4HB Company number: 15753666 info@medi-forte.com